25 - 26 September, 2018 | Pullman Melbourne On the Park, MELBOURNE, VIC

Behrang Zadjabbari


Head of Data Science
Findex


2:00 PM How Findex Reduced Customer Churn With Artificial Intelligence And Saved Millions

Customer churn is a significant problem for many organisations, however Artificial Intelligence presents a very innovative way to help reduce this churn. Findex created an AI that helped predict which clients would churn and triggered a response to prevent this occurrence. In this session Behrang discusses how they created this AI, including some of the challenges they had to overcome with data quality and size.

  • Understanding the best practice of how to use and analyse your data to put together an AI to reduce churn rates
  • Overcoming issues around data quality and size to produce an effective AI that reflects accurate results
  • Discussing the lessons learned from putting together the AI and how you might be able to avoid it


Check out the incredible speaker line-up to see who will be joining Behrang.

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