25 - 26 September, 2018 | Pullman Melbourne On the Park, MELBOURNE, VIC

Thom Linford


Digital Bot Lead
AGL


11:40 AM The Human Machine Behind Our Successful Bot Launch in 2018

In 2017 we launched a customer facing chatbot for the first time. This was after 12 months of prototyping, failing on a regular basis and learning at pace. This session shares our story of taking an idea from concept to commercialising on the back of a bootstrapped budget with some unconvinced stakeholders


Check out the incredible speaker line-up to see who will be joining Thom.

Download The Latest Agenda